General customer service: 

1-877-561-0922

mortgagehelp@firstunitedbank.com

Monday-Friday 7:30 a.m.-6:15 p.m. CST

Saturdays 8 a.m.-1 p.m. CST

Need to get a claims check endorsed? 

Contact our Loss Draft Department at 1-855-694-6746, available Monday-Friday 6:30 a.m.-6:15 p.m. CST. 

Hearing impaired:

We accept relay calls from government-approved agencies. 

https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs 

Have insurance questions? 

Contact our Insurance Department at 1-855-628-6340 or insdocs8257@oscis.com, available Monday-Friday 7 a.m.-4 p.m. CST.

Mortgagee clause: 

FIRST UNITED BANK & TRUST

ISAOA/ATIMA

P.O. Box 1988

Kennesaw, GA 30156

Preferred language: 

We have translator services available. 

PAYMENT OPTIONS

Through the mail:

First United Bank & Trust

P.O. Box 678689

Dallas, TX 75267

At a local branch:

Select here to locate a branch near you.

On our Servicing Digital website:

Select here to be redirected to our Servicing Digital website. 

Over the phone:

Call 1-877-561-0922.

There is a $9.50 processing fee if not paying from a First United Bank account.

Bank-to-bank wire: 

Select here for wiring instructions.