mortgagehelp@firstunitedbank.com
Monday-Friday 7:30 a.m.-6:15 p.m. CST
Saturdays 8 a.m.-1 p.m. CST
Contact our Loss Draft Department at 1-855-694-6746, available Monday-Friday 6:30 a.m.-6:15 p.m. CST.
We accept relay calls from government-approved agencies.
https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs
Contact our Insurance Department at 1-855-628-6340 or insdocs8257@oscis.com, available Monday-Friday 7 a.m.-4 p.m. CST.
FIRST UNITED BANK & TRUST
ISAOA/ATIMA
P.O. Box 1988
Kennesaw, GA 30156
We have translator services available.
First United Bank & Trust
P.O. Box 678689
Dallas, TX 75267
Select here to locate a branch near you.
Call 1-877-561-0922.
There is a $9.50 processing fee if not paying from a First United Bank account.
There are various options available to help you through this time. Our Loss Mitigation team is ready to assist you every step of the way. Reach out to our Loan Servicing Dept. at 1-877-561-0922 (toll-free) to contact us.
Monday-Friday 7:30 a.m.-6:15 p.m. CST
Saturdays 8 a.m.-1 p.m. CST
Start by filling out the package linked below:
To begin the process, submit your completed package by:
Email: Lossmit@firstunitedbank.com
Mail:
FIRST UNITED BANK & TRUST MORTGAGE
ATTN: Loss Mitigation
3930 Dallas Pkwy
Plano, TX 75093
If you would like mortgage counseling or assistance, you can find a list of counselors in your area on the U.S. Dept. of Housing and Urban Development's website at http://www.hud.gov or call 800-569-4287.
We know purchasing or refinancing a home can be a stressful process. Allow our qualified loan officers to help alleviate the stress.
Select to view a full list of loan officers in your area.
If interested in speaking about market ratees or just have general questions about the process, please reach out to us:
1-833-213-4778 (toll-free)
Monday-Friday, 8 a.m.- 5 p.m. CST